Having forms on your website is an effective way to get customer feedback about their experience during their visit. These forms give you insight about how to improve your website's UX for higher conversions in the long run.
Whether you want to convert more visitors to leads, collect information for your sales team, or create more loyal brand advocates, forms are imperative to an inbound strategy. Ultimately, forms are critical for solving dissatisfaction in a customer's experience, which ensures stronger customer relationships.
If you don't have a form on your website, you could be missing out on more leads, higher conversions, and happier long-term customers. Here, we're going to walk you through how to create a certain type of form — one that sends an email to you, as well as the customer, to ensure the form was received.
It is possible to create an HTML form that sends emails, but it depends on how you work and on what platform you're working. This is to say that things are a little different if the plan is to use a mix of HTML and different scripts. This code will create a form that asks for the contact's name, message, and includes a submit button.
Note that this code is basic — it won't look super snazzy. For a more beautiful one, you'll have to add some more lines of code specific to your needs. Another thing to note with this code is that it doesn't directly send to email addresses, but it can open in an email client or tool window to submit the form.
Ideally, browsers would allow you to route form submissions directly to an email address. However, the reason they don't is that emailing directly from an HTML web form would reveal the visitor's email address, making the user vulnerable to malicious activities, such as phishing.
While the HTML code above can activate the default mail client on the user's computer, the web browser does so by sending a request to the email service provider, not to the specified address.
There are a few problems with the mailto: option. Beyond that, a warning message will pop up when the user goes to submit the form, letting them know that the information they're about to send will not be encrypted for privacy. This can spook the user out of submitting the form at all. To make it so the form can work with your email server and send it to a mailbox, PHP is the answer — let's explore that option now.
To create a form subscribers can contact you with, the PHP script is going to be your best friend. I know, another acronym. A webform has two sides: The front-end, seen in the browser by visitors, and a backend script running on the server.
The visitor's web browser uses HTML code to display the form. When the form is submitted, the browser sends the information to the backend using the link mentioned in the "action" attribute of the form tag, sending the form data to that URL.
The server then passes the data to the script specified in the action URL -- myform-processor. Using this data, the backend script can create a database of form submissions, direct the user to another page e. Your web server will need to support PHP to run this.
If you're not sure, upload it and see if it works. Most hosting plans support PHP these days. If you change the name of any of the other files, be sure to update this script - the names of those files are included in this script.
If you decide to add some fields to your feedback form, you will need to add them to this script too. You will need to change this value to a valid email address that you can access.
This portion of code is what will make the page send the form when submitted. This is the added part to the first option. After you create the form and add all the proper fixings depending on your design preferences, it's time to create the email part.
To enable sending data in the email, we have to add code that will process the data. Copy the following code or create something similar:. Recall that everything inside the first and last lines will tell the webpage to make these functions perform as PHP.
This code also checks to see if a subscriber uses the form. From there, it checks to see if the form was sent. Once the form is submitted, the page sends the data to itself. If the data has been successfully sent, the page sends it as an email. The browser then loads the page's HTML -- the form included. Managing your own form backend can be messy and not an optimal option to go with.
This brings us to the third and the easiest option. We know that the first option is not really helpful and the second option is definitely not an easy one and also not for everyone. That's why form backend platforms like Getform is a great way to make your HTML forms sending an email. Another advantage of a form backend platform is that they don't have any framework or language dependency and works well with static sites like Hugo, Gatsby, 11ty and Jekyll.
Any form that is created on Getform can easily send an email to multiple recipients. Let's setup a form that sends an email to multiple recipients. We have successfully received our first submission. But our form is still not sending us an email. Let's setup an email notification. We have created an HTML form that sends you an email with couple of clicks. Radllaufer 2 2 silver badges 9 9 bronze badges.
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