What is zoho

It has since grown to be a versatile customer service application for thousands of businesses worldwide. Zoho Calendar was launched in July. The online business calendar allows users to manage events, schedule appointments, sync and subscribe to third-party calendars. Zoho Corporation became the umbrella company of three different divisions that cater to three different markets.

Zoho Assist was launched in September. It was built in an effort to offer a simple and straightforward remote support solution. Zoho Reports, an application that has powerful reporting and analytics capabilities, was launched one month later to help businesses make better sense of their data.

In November, Zoho Recruit joined the Zoho bandwagon as a single platform to manage resumes, candidates, clients, and client contacts. It benefits recruiters, staffing agencies, and Corporate HRs by reducing recruitment processing time.

We reached our first, biggest milestone of a 1 million user base in August Our customers recognized the true value of the applications we developed. Zoho Invoice was created to simplify online invoicing and billing for freelancers and small business owners.

Zoho People, a single platform to organize, automate, and simplify HR processes, was launched earlier in the year. In October, we broadened our horizons into email services. Zoho Mail is a secure, encrypted and ad-free business email. It's packed with a multitude of collaboration tools and a powerful Admin Console. We launched Zoho Meeting, an online meeting and collaboration tool, later that year. In , we entered the world of document management. Zoho Docs was built to help businesses go paperless and build a digital workplace for effective collaboration.

Zoho Sheet was launched in February, with a desire to offer more value to the enterprise market. Zoho Creator, our most powerful application, was launched in March Today we have close to one million apps built using this custom-application builder.

Zoho Show, an online presentation tool, was released in June. Towards the end of the year, we launched Zoho Projects, which has evolved into a comprehensive project management system. Today it is used by individuals working on their own, managers in charge of thousands, and everyone else in between.

In October, Zoho added itself to the bandwagon of cloud applications by launching its first cloud business app - Writer. November saw the release of Zoho CRM, one of our best-selling apps. Zoho CRM helps salespeople reach more prospects, engage them in real-time, and close deals faster.

AdventNet Inc. It was the booming Japanese market that led to this expansion. It all began with Network Management. The development headquarters in Chennai, India where our game-changing apps are built.

Zoho General Pages. Serious Software, Friendly Company. A focus on what matters. A private company with a public vision. This picturesque locale is situated near our Tenkasi branch in the heartland of South India. Free from prying eyes.

A product to meet every need. Zoho wasn't built in a day. Explore our journey through time. Zoho DataPrep Introducing Zoho DataPrep - An advanced self-service data preparation software that helps organizations prepare messy data by automatically identifying errors, discovering data patterns, transforming and enriching data, and scheduling the preparation process, all without the need for any coding.

Zoho Calendar Introducing an all-new Zoho Calendar with a completely revamped interface. TeamInbox Introducing Zoho TeamInbox, a shared inbox tool for enhancing team collaboration and transparency. Toolkit Introducing Toolkit by Zoho Mail, a free resource for admin-related lookup queries. Remotely Introducing our remote work toolkit Zoho Remotely to help teams world over to move to remote work.

Orchestly Our comprehensive workflow management platform, Orchestly, was launched at Zoholics , in Austin. Commerce In April, we launched Commerce, a complete ecommerce suite for online selling. Million users This isn't just another milestone. Analytics With Analytics, we introduced powerful data blending and AI that lets businesses get insights from across their business.

Backstage That summer, we released Backstage, an event management tool that lets organizers manage every aspect of an event. Pagesense We kicked off by launching PageSense, a website optimization tool that includes heatmaps, funnel analysis, and forecasting.

Flow That same month we released Zoho Flow, a drag-and-drop integration platform that allows users to create workflows between cloud applications. PhoneBridge February saw the debut of Zoho PhoneBridge, a product that lets users easily integrate their cloud PBX with Zoho telephony products to enable single-click dialing, automatic call logging, and analytics, all from the familiar Zoho UI.

Workplace Launched in February, Zoho Workplace is an integrated bundle of all the apps you will ever need to create, collaborate, and communicate while working with your teams. Finance Plus Made available in March, Zoho Finance Plus is a unified platform for all your back-office needs, from invoicing, to order management, to accounting.

Sign That July also saw the release of Zoho Sign, a digital signature app that lets businesses sign and send legally binding contracts from anywhere. Zoho One In July, we came out with Zoho One, a revolutionary all-in-one app suite to run your entire business. Cliq We kicked off September with the release of Zoho Cliq. Sprints In October, we launched Zoho Sprints, our agile project management offering. Desk In November, we released Zoho Desk, the industry's first context aware help-desk software.

Notebook In April, we launched Notebook, our mobile note taking app. SalesInbox Zoho SalesInbox was released later that spring as an email client exclusively for salespeople. Marketplace We launched Zoho Marketplace in July to feature a host of carefully handpicked extensions for Zoho applications, designed to enhance the product's efficiency and its connectivity with external applications. Developer With a comprehensive suite of products tailored for every business need, the next step was to give software developers an opportunity to build and sell extensions for Zoho products—through Zoho.

Social We've always believed that social media should be an integral part of marketing, not something businesses should do in isolation.

Expense We wanted to make the expense reporting process effortless. ShowTime In the summer we launched ShowTime, a web-conferencing solution that brings your virtual training to life by connecting speakers with audiences.

Forms Simplifying data collection and improving team collaboration are services that we want to deliver to businesses of all sizes. Inventory With the increase in businesses that sell online, we added Zoho Inventory to the Finance suite to make multichannel selling, inventory management, and order fulfillment effortless for growing businesses. Motivator We ended the year with Zoho Motivator, an application that improves team engagement through exciting sales contests.

SalesIQ Zoho SalesIQ was released later that year as a real-time sales intelligence platform to track your website visitors, engage with them, and close deals faster.

Survey The survey-building app, Zoho Survey, was launched later to cater to the growing survey market. Vault The necessity to keep passwords safe led to the launch of a new password-managing app: Zoho Vault.

Sites With more and more businesses reaching their customers online, we launched Zoho Sites: a tool designed to simplify website creation, including mobile websites.

Zoho Calendar Zoho Calendar was launched in July. Creator Plus Platform for digital transformation and automation. Workplace All the tools for work in one integrated suite. People Plus Unified HR platform. Marketing Plus Unified marketing platform. Customer Service Give your service team the right tools and context necessary to make every customer successful.

Desk Assist Lens. Human Resources Focus on your people while our apps automate your human resources processes. Custom Solutions Simplify complex business processes with apps that will make your team's work easier. Finance Solve business accounting challenges using our perfect set of finance apps on the cloud.

Get real-time insights about your customers, connect with them across channels, and build strong relationships. Every time your team follows up with a lead or updates a field it requires significant manual work.

Learn how to perform these tasks much faster, using workflows. Does your sales team know what to do at each stage in your pipeline? With Blueprints, your sales team can find out the next move to make at any moment. Define your sales process for your whole team to follow.

Bring your offline sales processes into your CRM and make sure all your sales reps follow it at every turn. Set up rules in your CRM based on your real-life sales processes. Assign leads to the right sales rep, approve discounts and validate sales data based on your criteria. Converse in real time with customers and prospects.

Get notified when someone interacts with your brand—whether they're browsing your website, reading an email, or talking about your brand on social media. Handle email communication completely inside Zoho CRM. Send emails, associate emails to CRM records, and get email insights. Connect your telephony provider to make calls from within Zoho CRM.

Schedule calls, get reminders, and save call logs from every interaction. Monitor what people are saying about your brand online, and automatically capture new leads from social media that aren't in your CRM.

Facilitate prospects with a self-service portal where they can view your products and make purchasing decisions. The more your business grows, the more you need to know. Measure the performance of every sales activity, and break quotas down into achievable targets with Zoho CRM's reports, analytics, and forecasts. Create dashboards, analyze trends, stay on top of your key performance indicators, and know where you stand on your targets.

Real-time reporting gives you insight into a variety of metrics such as sales trends, marketing campaigns, activity reports, and team performance. Zia can fetch the information you want, take notes, predict the future of a sale, detect anomalies, automate tasks, and more!

Stay on top of every activity with the newest member of your team. Need some help? She can help you with many of your everyday activities, from taking notes to computing sales numbers. She's always up for a conversation.

Zia can predict the likelihood of success for every lead and deal in your CRM, making life simpler for your team. What is Zoho CRM? Kickstart your free CRM trial today.

Who is Zoho CRM for? B2B From managing an account's contact information to staying up to date with business deals, payments, and reports, Zoho CRM enables B2B companies stay on top of their sales operations.

B2C B2C companies have shorter customer life cycles, and they typically require a solution that is more direct and less time-consuming.

Enterprises With advanced CRM features like workflow management, advanced analytics, territory management, sales and marketing automation, Zoho CRM can help reduce the time salespeople spend on mundane tasks, have more time to concentrate on their customers and unify their operations across multiple geographic locations.